1000-0801
2001 Issue 10
..............page:37,47,57,59,62,68,76-82
..............page:1-2
..............page:75
..............page:75
hu jiao zhong xin yu crm ji cheng jian she si lu
wang xiang dong
wang xiang dong
..............page:73-74
..............page:72-73
..............page:70-71
..............page:69-70
wu xian hu lian wang de xin zang : mai xiang wei lai de fen zu he xin wang
bei dian wang luo gong si
bei dian wang luo gong si
..............page:66-68
Design and Implementation of Ad hoc Network Protocol's Debugging Environment
zhao zhi feng ; tian chang ; zheng shao ren
zhao zhi feng ; tian chang ; zheng shao ren
..............page:12-15
WDM All Optical Network Technology and Its Evolution Trends
he yong zuo ; liu hong wei
he yong zuo ; liu hong wei
..............page:7-11
..............page:3-7
hei long jiang sheng kuan dai ip cheng yu wang de jian she
bei dian wang luo gong si
bei dian wang luo gong si
..............page:63-66
..............page:60-62
..............page:58-59
ji yu web de hu lian wang luo xing neng jian kong xi tong de she ji yu shi xian
jin xiao rong ; shi bing xin
jin xiao rong ; shi bing xin
..............page:55-57
cdma wang luo zhong zhi fang zhan de xuan ze ying yong
cai fu ping ; cao hua jun
cai fu ping ; cao hua jun
..............page:50-54
guan yu kuan dai ip wang de ren zheng ji fei fang shi de tan tao
xing xiao liang
xing xiao liang
..............page:48-49
zai kuan dai ip wang shang ti gong vod deng ye wu de yan tao
zhao dong sheng ; yang yu yan ; du wei
zhao dong sheng ; yang yu yan ; du wei
..............page:45-47
..............page:43-45
..............page:41-43
Customer Relation Management and Call Center
shen xiao zuo
shen xiao zuo
..............page:38-40
..............page:34-37
Solution for CNC Call Center
liu yu heng ; feng nan ; zhang hong juan
liu yu heng ; feng nan ; zhang hong juan
..............page:32-34
The Application and Managing Mode of Call Center in the Telecommunication Carriers
qi chao ying ; wang tao
qi chao ying ; wang tao
..............page:29-31
Research of Service Closed-loop in the Call Center
duan yun feng ; song jun de
duan yun feng ; song jun de
..............page:26-28
..............page:23-26
On the Evolution Towards IP Based UTRAN
jiang xing hao ; liu ze hong
jiang xing hao ; liu ze hong
..............page:19-22
The Evolution From GSM Handset to WCDMA UE
chen wen sheng ; song mao qiang
chen wen sheng ; song mao qiang
..............page:15-18